Luma is provided by Nariman Abu Baker. Luma Pro subscriptions are sold and billed exclusively through the Apple App Store, and all payments, renewals, and refunds are handled by Apple under Apple's own refund process.
To request a refund for a Luma Pro purchase, use Apple's Report a Problem page: reportaproblem.apple.com. Sign in with the Apple ID used for the purchase, find the Luma subscription, and follow Apple's instructions. Refund decisions are made by Apple.
You can cancel your Luma Pro subscription at any time from your Apple ID subscription settings on your iPhone or iPad (Settings → your name → Subscriptions). Cancellation stops future renewals; you keep access until the end of the billing period you already paid for.
If you have questions about your Luma account after a refund or cancellation, contact us at h.abubaker2020@gmail.com.
Last updated: 9 July 2026.